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Review recommends steps to solve widespread racism in B.C. health care

The report concludes that this problem is widely acknowledged by many who work in the system, including those in leadership positions.

Indigenous people in British Columbia are exposed to widespread racism that often results in negative experiences at the point of care, inequitable medical treatment, physical harm and even death, the independent review into Indigenous-specific discrimination in the province's health-care system has found.

Informed by the voices of nearly 9,000 Indigenous patients, family members, third-party witnesses and health-care workers, as well as unprecedented analysis of health data, the review found clear evidence of pervasive interpersonal and systemic racism that adversely affects not only patient and family experiences but also long-term health outcomes for Indigenous peoples.

The report, In Plain Sight: Addressing Indigenous-specific Racism and Discrimination in B.C. Health Care, concludes that this problem is widely acknowledged by many who work in the system, including those in leadership positions. The report makes 24 recommendations to address what is a systemic problem, deeply rooted in colonialism.

"Indigenous people and health-care workers have spoken clearly - racism is an ugly and undeniable problem in B.C. health care that must be urgently addressed," said Mary Ellen Turpel-Lafond, independent reviewer.

"This report provides a blueprint for fundamental changes to beliefs, behaviours and systems that are necessary in order for us to root out racism and discrimination and ensure that the basic human rights of Indigenous people to respect, dignity and equitable health care are upheld."

The Addressing Racism Review was launched in June 2020 by Adrian Dix, Minister of Health, after allegations were made about an organized "Price is Right" game involving guessing Indigenous patients' blood alcohol levels in B.C. hospital emergency rooms.

A detailed examination of those allegations found no evidence of an organized game occurring as originally depicted. The review found anecdotal and episodic evidence of multiple activities that resemble these allegations in some fashion, but none of them could be described as organized, widespread or targeting only Indigenous patients.

"Nevertheless, our review found clear evidence of a much more widespread and insidious problem - a lack of cultural safety and hundreds of examples of prejudice and racism throughout the entire B.C. health-care system," Turpel-Lafond said.

"That doesn't mean every Indigenous person who gets health care will experience direct or indirect racism, but it does mean that any Indigenous person could experience it.

"Many of the accounts we heard were deeply disturbing, had clearly caused significant harm, and created lasting mistrust and fear of the health-care system. I thank Indigenous people and health-care workers across B.C. for having the courage to share their stories and to help us to shine a light on this important issue."

More than two-thirds of Indigenous respondents to the review's Indigenous Peoples' Survey said they had experienced discrimination based on their ancestry - and only 16% reported "never" having been discriminated against - while accessing health care. More than one-third of non-Indigenous respondents to the Health Care Workers' Survey reported having witnessed interpersonal racism or discrimination against Indigenous patients or their families and friends.

Many of the more than 600 email and telephone submissions featured people expressing deep frustration over experiencing racist treatment and the lack of accountability by the health system for these incidents. These included patients and family members being negatively stereotyped in a multitude of ways, resulting in unacceptable personal interactions, poorer quality care and medical mistakes, and sometimes leading to future avoidance of treatment.

The review also revealed widespread dissatisfaction of Indigenous people with the various health-care complaints systems and the lack of a comprehensive training program and on-the-job education for health-care workers on anti-racism, cultural safety and humility.

The review examined health utilization and outcome data of approximately 185,000 First Nations and Métis patients; data showing that racism limits access to medical treatment and can negatively affect the health and wellness of Indigenous peoples.

In particular, the review found that Indigenous women are disproportionately impacted by racism in health care and that racism contributes to Indigenous people being disproportionately affected by the current public health emergencies of COVID-19 and the overdose crisis. A separate review data report, which will offer a deep look into the health system's performance when serving Indigenous people, will be released next month.

The review recommends that the B.C. government lead and co-ordinate apologies for Indigenous-specific racism in the health care system, and affirm its responsibility to direct and implement a comprehensive system-wide approach to addressing the problem, including changes in laws, policies and practices to align with the UN Declaration on the Rights of Indigenous Peoples as required by B.C.'s Declaration on the Rights of Indigenous Peoples Act. The report calls for all health-service providers, including health authorities, to acknowledge the problem, apologize and take immediate steps to end such racism.

The review also recommends that the Province establish three key new positions to provide leadership on the issue:

  • a B.C. Indigenous health officer;
  • a B.C. Indigenous health representative and advocate; and
  • an associate deputy minister of Indigenous health.

Among other recommendations, the report calls for the Ministry of Health to establish a senior-level policy and accountability table with Métis Nation BC (MNBC) and direct health authorities to enter into letters of understanding with MNBC and Métis Chartered Communities; for government to work with Indigenous organizations to improve the system's patient complaint processes to address individual and systemic Indigenous-specific racism; for the development of a new approach to cultural safety and humility training for B.C. health-care workers; and for a new school of Indigenous medicine at the Uuniversity of British Columbia.

"It's critical that all Indigenous people feel safe when getting health care,'' Turpel-Lafond said.

"We know that eliminating racism requires humility, anti-racist mindsets and tools, and human rights approaches. And I recognize that we must take steps to foster a speak-up culture where people can raise and address these issues without retribution.

"We all have vital roles to play in confronting this historic legacy and creating positive change."

Learn More:

Find the full report, In Plain Sight, here.