As a member-owned credit union, local decision-making and thriving communities are the cornerstone of who we are. The health and safety of our members, employees and communities are of utmost importance to us.
With the extraordinary events around us evolving at a rapid pace, we’re proactively taking precautions against the spread of the virus and putting into place measures that can help our members through this difficult time.
Member Financial Relief
While it won’t be business as usual, you will be able to count on us. COVID-19 has affected all of us in various ways. If you are facing financial challenges because of illness, job loss or disruptions to childcare, we are here for you.
We're dedicated to working with our members to provide flexible solutions through hardships caused by these circumstances including:
- Payment suspensions and alterations up to six months;
- Retail loans up to $10,000 with deferred payments up to six months;
- Business Lines of Credits up to $25,000 with interest only payments.
Please call 1.800.665.5728 for assistance. Business members can select option 5 and follow the prompts to talk to a commercial lender. All other members please select option 4 to speak to a Kootenay Savings representative.
Our goal is to provide some peace of mind knowing you can continue to support yourself and your families through these difficult times.
We thank you for your continued trust and patience as we make changes to provide you with the best possible service during this evolving situation. Please continue to check our website and social media pages for the latest updates.
This is an example, please contact your financial institution for the latest information.